VPN Subscription Setup Guide

First, open the account-creation page in the VPNNE user panel. The requirements are simple: choose a username that is easy for you to recognize and set a password; no email address is required. You will use the username to sign in later, so consider saving it in a trusted password manager. Keep the password secure and avoid reusing it across services.

After submission, the page will open the user panel or direct you back to the login screen. Sign in with the username and password you just set. Once inside, confirm that you can see options such as “Account Overview,” “Purchase a Plan,” and “Download Client.” This is the central place for placing orders, viewing subscriptions, and getting the client; marketing pages do not provide installation packages or an active subscription address directly.

If you remain on the same page after submitting, do not repeat the action over and over. Check that the username matches the page requirements and that both password entries match, then try once more. If the page shows a specific error, record the full message. Rather than repeatedly changing settings, take the message to the Support Center and look up the relevant fix.

After signing in, open “Purchase a Plan” and decide whether you want a monthly subscription or a data package. Monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Data resets monthly on the activation date. This option suits users who want ongoing access on a fixed schedule and can estimate their monthly data needs.

Data packages include ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until the data is used and never expire. This option suits irregular usage, including months with heavy usage and months with little or none. Both options support an unlimited number of simultaneously connected devices, but more devices usually consume data faster. Choose based on your actual usage rather than the data figure alone.

Once you have chosen a plan, click its start option, review the plan type, price, and data rules in the order, then pay with Alipay, WeChat Pay, or USDT. After payment, return to the user panel. Do not rely on the payment page’s return button to determine whether the plan is active; check the order status, plan status, and subscription details in the panel.

If the new plan does not appear immediately after payment, refresh the account overview and check the order status again. Do not create the same order repeatedly while the status is unconfirmed. If you still cannot confirm it, keep the information shown on the order page and contact support through the panel ticket entry. All plans include 30-day no-questions-asked refunds; see the Refund Policy for the application process.

After the plan becomes active, return to the account overview and find the subscription section. It usually includes options to copy the subscription, import it into a client, or view usage details. Click Copy to place the link on your system clipboard. Then switch to the client’s subscription-management page and paste it; do not edit any characters in the link manually.

The subscription link is tied to your current account and should be protected like a password. Do not post it on public websites, in group chats, or in screenshots, and do not share it with anyone who does not need access to the account. If you are unsure whether the copied content is complete, paste it into a local plain-text editor to check the format, but never submit the real link to a public online checker.

Links shown in this guide are format examples only, such as:

https://example.com/sub?token=YOUR_TOKEN

The address above does not connect to VPNNE and cannot be imported. For actual setup, copy the content for the current account from the user panel after signing in. If the subscription section is missing, first confirm that the order is complete and the plan is active, then refresh the page. If subscription updates fail, the copy option is unavailable, or the plan status is inconsistent, open Troubleshooting for a more complete diagnostic flow.

After the subscription updates, choose a server based on your actual destination. For content tied to a particular region, prioritize a server in that region. For everyday browsing on international websites, start with a geographically nearby region. VPNNE covers 100+ countries / 160+ servers, but the available regions, server types, and target content should be judged from the current user panel and actual access results.

Start the connection after choosing a server and wait for the client to show Connected. Open an ordinary website first to confirm that basic access works, then open the site or app you actually need. This sequence helps isolate the cause: if ordinary websites also fail, check the local network, client configuration, and subscription update first. If ordinary websites work but one target does not, try a server in another region and test again.

To verify that the connection is working, compare the exit-region information before and after connecting or observe whether the target service opens as expected. Do not judge the result only by the client button’s color: “Connected” means the client completed its local connection process, not that every website accepts the current exit. After switching servers, close and reopen the target page and, if needed, wait for the old connection to end before testing again so cached results do not confuse the diagnosis.

Performance depends on the local network, device state, selected region, destination, and time of day. During your first setup, change only one variable at a time: keep the device and local network unchanged, try a small number of candidate servers in sequence, and note which works best for the current task. Do not change the client mode, system network, and several app settings at once; otherwise, even if the issue clears, it will be difficult to know which change helped.